Status and support

Platform status

status.fjordrun.com shows the current status of the dashboard, API, builds, deployments and hosting, and any incidents or scheduled maintenance. Check it first if many things fail at once.

Support

Email support@fjordrun.com. To help us answer quickly, include:

• your team and project name;
• the service and environment;
• the deployment (time or ID) if it is about a build or deploy;
• what you expected and what happened, with the relevant log lines.

Never send passwords or API tokens by email.

Pro teams get priority support.

Other contacts

Topic	Address
Support and billing questions	support@fjordrun.com
Privacy and data requests	privacy@fjordrun.com
Everything else, partnerships, Enterprise	hello@fjordrun.com

Before you write

• Build troubleshooting covers the most common build and start-up failures.
• The build log's first lines show what the builder detected.
• The runtime logs show why an app crashed.